Shipping and Delivery

Portrait design, revisions, print and production typically take between 3-7 working days. 

This however does not account for busy periods where you may see  10-15 days as a more realistic time frame. 

Delivery normally takes 2–5 working days once shipped. Framed prints are normally received within 2-7 days.

All products are dispatched using either courier or recorded mail and have tracking.

To help track the progress of your order we provide you with an email receipt, an estimated delivery date and tracking links when your product ships.

Our talented design team ensure no corners are cut when drawing the custom portraits. We promise it's worth the wait.

Shipping prices:

UK: Free
USA, Australia, Europe and Rest of World: Variable depending on location

If there is no delivery option for your location please contact us for a quote.

Please Note:

• In the event your order requires a new photo please understand that this will lengthen the production time.

Customs Disclaimer

Poly Pawtraits does not cover any customs or duty fees with international orders.